FAQ *updated (19/09/2023)


A natural and healthy cleaning method, steam cleaning allows you to remove hard to see bacteria and dirt, without the use of harmful chemicals. Steam products provide a cleaning method safe to have around children and animals.

No, McCulloch steam cleaners are designed to emit a pure vapor, free of chemicals. By adding a chemical you may damage the unit and void your warranty.

Although we recommend using distilled water, you may use tap water depending on the hardness of your water. Hard water will cause your steamer to collect mineral deposits which could shorten the life of your unit.